How DANA Data Enters Our Records
This Privacy Policy covers the details you provide when opening an account, confirming your phone number, signing in, contacting support or checking a payment. We may record account identifiers, verification results, device signals, session activity and transaction references from DANA, OVO, GoPay, QRIS, bank transfer or
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virtual account steps. We use these records to provide account access, match wallet status, investigate failed receipts and protect the account from misuse. We share data only with service parties needed for these tasks or where a legal request requires it. We retain records for as
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long as the account, security, dispute or legal need remains, then remove or restrict them under our retention process. Eligibility and access depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.